Cliffedge is operated by Dhruv Jagdishbhai Gorasiya ("we," "us," or "our"). Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
14-Day Money-Back Guarantee
If you are not satisfied with your purchase, you may request a full refund within 14 days of any payment, including your first payment and any renewal payment. No reason is required.
How to Request a Refund
Email us at support.cliffedge@gmail.com from the email address you used at checkout, or contact Paddle directly at paddle.net. Refunds are processed by Paddle to your original payment method. Depending on your bank or card issuer, it may take 5 to 10 business days for the refund to appear.
After 14 Days
Payments are not refundable after 14 days, except where required by law. You can cancel at any time through your Account settings or the subscription link in your Paddle receipt email, and cancellation stops all future charges. You will keep access until the end of the billing period you have already paid for.
Discontinued Service
If we permanently discontinue a paid feature, or terminate your subscription for any reason other than your violation of our Terms of Use, we will refund the unused portion of your current billing period.
Contact
Email: support.cliffedge@gmail.com